Effective Problem Solving for Leaders

This course is for leaders and managers. In this course, you’ll learn the fundamentals of problem prevention, detection, and resolution. You’ll also learn how to solve problems more effectively as a team by communicating effectively, facilitating creative brainstorming, and removing barriers.

• Explain the nature of workplace problems and their potential impact on individuals, teams, and organisational performance.
• Describe the leader's role in identifying, addressing, and resolving workplace problems effectively.
• Identify early warning signs of workplace problems and apply strategies to prevent issues from escalating.
• Apply a structured problem-solving process to analyse workplace challenges, identify root causes, and develop appropriate solutions.
• Demonstrate effective techniques for framing and communicating problems to encourage shared understanding and collaboration.
• Apply facilitation techniques to encourage creative thinking, collaboration, and innovative problem-solving within teams.

• For over 60 years, the British Safety Council has been educating millions of workers and making hundreds of thousands of workplaces safer around the world.
• We are a not-for-profit membership organisation, a trusted brand and a leader in driving health, safety and wellbeing innovation and engagement across our global community.

There are no entry requirements for this course.

Learners must pass a multiple-choice assessment to receive a certificate recognising completion of this awareness course. 

This is a non-accredited course. It does not result in a formal qualification. A Certificate of Completion is awarded upon successful passing of the assessment.