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Build the leadership capability to drive lasting culture change

Creating a high-performing culture requires more than good intentions. Without a shared understanding of health, safety and wellbeing, organisations often struggle to align leadership behaviours, engage employees, and create lasting change. Our CHANGE Masterclasses provide leaders with the knowledge, tools and confidence to understand workplace culture, strengthen performance, and lead meaningful transformation.

Start your path to Five Star

Problems we solve

Gain recognition for your efforts through independent validation. Our assessment identifies key improvement areas and delivers practical recommendations to enhance efficiency and strengthen health and safety outcomes.

A trusted third-party evaluation builds confidence with investors, stakeholders, and your supply chain, while helping you clearly demonstrate performance, giving you an edge in PQQs and tender submissions.

Understanding your challenges

Delivered through the CHANGE (Culture for High-Performance through Awareness, Navigation, Growth and Engagement) framework, these expert-led sessions provide an introduction to the principles of culture change and how the different elements of the CHANGE approach work together. Leaders gain practical insight into what to expect from assessments, focus groups and feedback processes, while building a broader understanding of health, safety and wellbeing as part of a connected organisational culture.

Expert lead masterclasses

Education on health, safety and wellbeing culture Build a stronger understanding of how workplace culture influences organisational performance, employee engagement, health, safety and wellbeing outcomes. Understanding the CHANGE framework Gain practical insight into the CHANGE framework, including how assessments, focus groups, site visits and feedback combine to create a clear, evidence-based culture change process. Expert-led orientation sessions Participate in facilitated sessions delivered by experienced subject matter experts, designed to equip leaders with practical knowledge, expectations and next steps for successful culture transformation. Cross-sector learning and networking Connect with leaders from different sectors to share experiences, explore challenges and learn from diverse perspectives on culture change and organisational performance.

Start elevating your standards

Key deliverables

Many organisations face common challenges when trying to improve culture:

  • Limited understanding of how to take a holistic approach to health, safety and wellbeing
  • Inconsistent leadership behaviours and cultural messaging
  • Unclear understanding of how assessments, feedback and interventions fit together
  • Difficulty engaging employees and creating alignment around culture priorities
  • Limited opportunities to learn from leaders facing similar challenges

CHANGE Masterclasses provide leaders with the foundation needed to understand culture, align priorities and drive meaningful change across the organisation.

Demonstrate measurable impact

Unlock measurable benefits across financial performance, reputation, operations, compliance, and customer outcomes.

Financial: Identify inefficiencies, reduce costs, minimise revenue loss, and avoid environmental penalties.

Reputational: Strengthen brand credibility, reduce negative exposure, and showcase progress to stakeholders, including in sustainability reporting.

Operational: Pinpoint gaps, manage business continuity risks, and enable internal benchmarking to drive improvement.

Legal & Regulatory: Identify compliance risks, avoid fines or prosecutions, and support supply chain obligations.

Customer/Product: Improve satisfaction and better meet Service Level Agreements (SLAs).

Start my Five Star journey

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