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Understanding culture requires more than survey data alone. Without meaningful employee feedback, organisations can struggle to understand why people think, feel and behave the way they do, making it difficult to turn insight into meaningful action. Our CHANGE Focus Groups provide a structured, qualitative approach to uncovering the experiences, behaviours and barriers shaping your workplace culture.
Start your path to Five Star
Understanding culture requires more than survey data alone. Without meaningful employee feedback, organisations can struggle to understand why people think, feel and behave the way they do, making it difficult to turn insight into meaningful action. Our CHANGE Focus Groups provide a structured, qualitative approach to uncovering the experiences, behaviours and barriers shaping your workplace culture.
Delivered through the CHANGE (Culture for High-Performance through Awareness, Navigation, Growth and Engagement) framework, our facilitated 60-minute focus groups bring together employees from across departments and levels of the organisation to explore key themes relating to health, safety and wellbeing culture. Through open discussion, we uncover the root causes behind employee perceptions, identify emerging issues, and provide leaders with a deeper understanding of what is really happening on the ground.
Many organisations have culture data, but still face common challenges:
CHANGE Focus Groups help bridge the gap between data and action by providing the context behind employee perceptions and revealing the cultural drivers influencing behaviour, engagement and performance.
What the focus groups include Facilitated employee focus groups Our experienced facilitators create a structured, independent environment where employees feel comfortable sharing honest feedback. Sessions bring together different voices from across the organisation to uncover themes, barriers and opportunities for improvement. Qualitative culture insight Go beyond metrics to understand the “why” behind employee perceptions. Focus groups reveal patterns in communication, leadership behaviours, trust, wellbeing, engagement and workplace culture that may not be visible through surveys alone. Integrated CHANGE reporting Receive a detailed report summarising the key themes, findings and insights identified through focus groups. Where delivered alongside the CHANGE Assessment Tool, findings are combined to provide a richer, evidence-based understanding of organisational culture. Prioritised recommendations Turn insight into action with practical recommendations designed to address challenges, improve engagement and support measurable culture change.
Start elevating your standards
CHANGE Focus Groups help organisations:
Unlock measurable benefits across financial performance, reputation, operations, compliance, and customer outcomes.
Financial: Identify inefficiencies, reduce costs, minimise revenue loss, and avoid environmental penalties.
Reputational: Strengthen brand credibility, reduce negative exposure, and showcase progress to stakeholders, including in sustainability reporting.
Operational: Pinpoint culture gaps, manage business continuity risks, and enable internal benchmarking to drive improvement.
Legal & Regulatory: Identify compliance risks, avoid fines or prosecutions, and support supply chain obligations.
Customer/Product: Improve satisfaction and better meet Service Level Agreements (SLAs).
Achieving a Five Star Audit opens the door to respected awards in health, safety, and environmental management. Built on your audit results, the process highlights the strength of your systems, people, and culture. It’s a chance for organisations committed to excellence to gain global recognition for their achievements.
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With a strong focus on health, safety, and operational excellence, POD sought to benchmark its safety standards against one of the highest industry standards by undertaking the British Safety Council’s Five Star Occupational Health and Safety Audit.
Our combined audit allows organisations to gain the benefits of both the consultative Five Star Occupational Health and Safety Management Audit and certification to the international standard ISO 45001.
A comprehensive and holistic review of an organisation’s wellbeing management protocols and associated arrangements
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