We have a wide range of products and services across health, safety, wellbeing and environmental management. Get in touch to learn more about a specific product, or to discuss your needs.

Click the button below to request more information from one of our team.

If you’re already a customer and need help with something you’ve bought, completed, or are enrolled in, simply fill in the contact form via the 'Contact us' button below and we’ll respond within 48 hours. You can also reach us directly:

📞 Phone: +44 (0)20 3510 8355
📧 Email: [email protected]

1. How to access the Learning Zone

If you have a website account with us, please access the Learning Zone by following the steps below:

Log into your British Safety Council account via our website at https://www.britsafe.org/

1. Once logged in, click Profile/Account on the right-hand side of the page.
2. This will open a sidebar on the left-hand side. Scroll down and select Account.
3. Choose Purchases and Subscriptions.
4. The page will load. Scroll down and select the Learning Zone button. You will then be automatically logged into the platform.

If you do not have a website account, you can access the Learning Zone platform directly via https://learningzone.britsafe.org/.

2. How to add a user in the Learning Zone

You can add users using the ‘Add single user’ or ‘Add multiple users’ options. Only a first name, surname, and email address are required.

3. How to enrol users on a course

Users are enrolled on courses via the ‘Course Access’ page. Select the box beside the user and the course you would like to enrol them on, then click ‘Enrol selected’. You will be taken to a page asking you to confirm the enrolment. Finally, click ‘Yes’ to confirm and send an automated email to the learner containing the course link.

4. How to check if users are enrolled and track their progress

User enrolment and progress can be tracked via the ‘Performance report’. Here, you can view a user’s enrolment period, course progress, and certificate (if applicable). This data can either be viewed in the system or downloaded by clicking ‘Export (… records)’ at the bottom of the page.

5. How to update a user’s email address

You can edit a user’s email address via the ‘Users’ page. Select the pencil icon beside the user you wish to update, then make the changes to their email address. Finally, click ‘Save changes’ at the bottom of the page.

6. How to download the e-certificate

All certificates for our short courses can be downloaded upon completion. Once the course is complete, the certificate will unlock and be available to download. Certificates for other courses, such as IOSH, NEBOSH, and ISEP, are provided outside of the platform.

7. How to reset the Learning Zone login password

You can reset your password via the ‘Forgotten your username or password?’ function on the Learning Zone homepage. Enter your username or email address, and you will be sent an email with instructions to reset your password.

Journalists and media professionals, please contact:

Julian Quigley, Media Relations Manager
📧 [email protected]

For promotional or advertising enquiries:

Jas Singh, Director — Member Trade Ltd
📞 +44 116 326 5533
📧 [email protected]