Violence at work

    Retail Crime iStock stevecoleimages

    Assault of retail workers to become a standalone crime in UK shoplifting crackdown

    Retailers have welcomed a UK government decision to make assaulting a shop worker a standalone criminal office in England and Wales, but civil liberties groups have criticised plans to ramp up the use of facial recognition technology in town centres to help catch shoplifters.

    By Kerry Reals on 10 April 2024

    Late night commuter iStock Zbynek Pospisil

    Employers urged to do more to protect workers’ personal safety

    Demands are growing for employers to put more measures in place to protect lone workers and customer-facing staff amid a rising tide of violence and intimidation, according to personal safety charity Suzy Lamplugh Trust and employee safety solutions provider Peoplesafe.

    By Kerry Reals on 21 March 2024

    Retail Violence iStock Jiggo_thekop

    Violence and abuse against shop workers up 50 per cent last year, says British Retail Consortium

    Incidents of violence and abuse against retail workers increased by 50 per cent to 1,300 a day in the year to September 2023, compared with the previous year, new figures from the British Retail Consortium (BRC) have shown.

    By Kerry Reals on 14 February 2024

    Co-op body camera

    Can cameras save our shop workers from attack?

    Shoplifting is on the rise, and with it the violence and intimidation of those who work in shops. We investigate whether body-worn cameras are an effective deterrent.

    By Belinda Liversedge on 09 January 2024

    Shoplifter retail violence

    Police to target ‘rampant rise in retail crime’ and violence

    A specialist police team known as Project Pegasus is to target organised crime gangs who are masters in shoplifting, as violence against shopworkers soars across the UK.

    By Belinda Liversedge on 17 November 2023

    Paddy Lillis Usdaw General Secretary 500 Min

    Abuse of shopworkers is rising: we need to up our game

    With Usdaw’s annual survey showing abuse against shopworkers is higher than pre-pandemic levels, it’s vital that government, retail employers, police and the courts work more closely together to make shops safer for staff.

    By Paddy Lillis, general secretary of the Usdaw union on 01 May 2023

    Rebecca Landscape High Res 500 Wide Min

    Keeping utility workers safe: alarm monitoring technology is key

    Utility workers out in the field maintaining our electrical and gas supply networks can be at risk of accidents and aggression from the public, making it vital to have the right technology for raising the alarm and identifying their location.

    By Rebecca Pick, Founder and CEO, Pick Protection on 01 May 2023

    Prison Istock 109719062 Moreiso SMLL

    POA says jail time for prison officer attack ‘appropriate’

    The Professional Trades Union for Prison, Correctional and Secure Psychiatric Workers (POA) has approved a court’s decision to order a prisoner who assaulted his officer to four years’ extra jail time.

    By Belinda Liversedge on 01 July 2019

    Rebecca Landscape High Res 500 Wide Min

    Lone worker monitoring alarms: the latest developments

    Smartphone applications are increasingly being used to enable lone workers to raise the alarm in an emergency, and offer many advantages over standalone GPS-based alarm devices.

    By Rebecca Pick, Founder and CEO, Pick Protection on 01 May 2022

    Paddy Lillis Usdaw General Secretary

    Shopworkers deserve greater protection from violence

    Violence, threats and abuse against shopworkers has been a growing problem in recent years, which was made much worse by the coronavirus pandemic.

    By Paddy Lillis on 06 December 2021