Here is a list of common questions that people ask us. If you can’t find what you’re looking for please email firstname.lastname@example.org or call us on +44 (0)20 8741 1231.
Q: How long should I expect to spend studying this course?
A: A total of 40 hours study time is recommended to adequately cover all the content in this course. This covers all learning content across 6 modules, the knowledge check questions, IEMA Learner Note resources and the practice exam.
- Each lesson has a recommended minimum study time indicated on the front page
- Approximately 30 minutes should be spent on each of the scenario-based activities
- Approximately 2 hours should be spent reading the IEMA Learner Notes after each module
- Approximately 30 minutes should be spent on each of the practice assessments including time for review.
Q: How do I book the IEMA Foundation Certificate in Environmental Management examination?
A: This course is assessed via a 1-hour open-book multiple-choice examination which must be taken within 28 days of the end of completing your e-learning.
Please review the information here, and when you have decided upon the examination window you wish to book, please contact your British Safety Council Account Manager or call our Customer Service Team on +44 (0)208 741 1231.
Q: How do I unlock the practice exam?
A: Completion of the content in all 6 modules including the knowledge check exercises is required before the practice exam will unlock. Completion of activities is displayed with a green tick on the right hand side of each item. You may need to refresh the course page to see the latest completion status.
Q: How long do I have to complete the course and assessments?
A: Candidates will have six months to complete the course and assessments.
Q: Can I use this course on a mobile device?
A: Yes, this course is compatible with mobile devices.
Q: What browser should I be using?
A: We recommend the latest versions of Google Chrome, Microsoft Edge, Firefox or Safari. We do not recommend Internet Explorer.
Q: Who do I contact if I need help?
A: If you have any queries regarding the course, please contact us at: [email protected].
Q: Who do I contact if I need tutor support?
A: Contact us at [email protected] and we will direct your query to one of our environmental tutors.
Q: I think I've found an error. Who should I tell?
A: Contact us at [email protected] and we will investigate any issues.
Q: How do I provide general course feedback?
A: Any feedback is greatly appreciated, and on completion of the course a link to a survey will be provided. The survey will ask for your opinion on range of topics including an area for general comments.