Order replacement certificate



£15.00(exc. VAT)



£15.00(exc. VAT)


Important information:

Purchasing this product does not guaranty the issuing of a replacement certificate. Requests are individually reviewed, and applicants may be see their query rejected.

Frequently Asked Questions

Q: What is the cost of a replacement certificate?

Answer: £15 + VAT (£18)

Q: How long will it take for me to get my replacement certificate?

Answer: It usually takes up to 5 working days once the application review has been completed.

Q: What information would I need to provide?

Answer: You will need to provide us with a valid proof of ID (e.g. passport, driving licence etc.). For more information, please refer to our replacement certificate policy.

Q: Can I pay over the phone?

Answer: We recommend that you pay online using a visa/debit card. If you would prefer to pay over the phone, call us on 0208 741 1231.

Q: I have an e-certificate. Can I apply for a replacement for a paper certificate?

Answer: You can still apply for a replacement certificate, if successful you will receive this as a paper certificate via post within 5 working days.


Do you need assistance? Request a call back from us, or directly email [email protected].

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